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Modify your browser’s settings to allow Javascript to execute. In Windows, search for and open Skype. On the Control Panel , use the search box and type ” troubleshooter ” and select ” Troubleshooting. Select the name of your webcam from the Select webcam list. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. This site in other languages x. Software or hardware component errors.

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If you need to confirm you have a webcam and install webcam software, use the following steps.

See your browser’s documentation for specific instructions. Select Add an Account. If the operating system on your computer cameraa upgraded, these steps do not work.

Issue with the motherboard of the system. Go to this link, change the operating system to Windows 8.

How do I make my HP TrueVision camera on my laptop work? – HP Support Community –

How does HP install software and gather data? Check if issue persists. The Camera app comes preinstalled on Windows 10 computers. Please get back to us with updated status. If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct trueviwion issue. Follow on screen instruction. I have the same question 2.


To make sure that your webcam was disabled, open the Camera app from the Start Menu. In Windows, search for and open Skype. Unstable or corrupt USB controllers. Sorry this didn’t help.

camera not working in my HP 15-E006TU Notebook

I suggest you to run the hardware troubleshooter and check if it helps: If the computer has multiple video input sources, your webcam software might be truevisoin to something other than your webcam. Use the following steps to change the driver for your webcam:.

Thanks for your feedback, it helps truevisiob improve the site. Restart your computer, and open your webcam software to see if the problem is resolved.

HP PCs – Webcam Troubleshooting (Windows 10, 8)

Right-click on it and click Uninstall to remove them. I will certainly help truveision with the issue. To resolve this problem, camrra the following steps. Thanks for your feedback, it helps us improve the site. In reply to Harkanwar Singh’s post on October 31, If you need to change the operating system, click Changeselect your version, and then click Change.


Is there anything else I can try? If a webcam driver update is available from HP, download the file to your computer and install the software according to the instructions on the webpage.

This thread is locked. If prompted, click Next to first uninstall the selected program. Please try again shortly. In reply to RonaldBaudoin’s post on December 21, Thanks for marking this as the answer.