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I’ll keep investigating, and thanks for your much-valued counsel. As ever, many thanks for your input – Best wishes, Ralph. OK, I still need a little help yet It is compatible with all Windows versions including Windows 7. These solutions are so easy to follow and execute that it requires no technical expertise whatsoever.

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The advantage of course is to save you hours of your time to re-install Windows plus all your programs, drivers, settings, etc.

Enter a Product Serial Number for Firmware downloads. As you are finding out now, one drive is not safe enough for a number or reasons.

Maxtor Basics Portable | Seagate Support US

It is possible that your Hard Disk Drive driver is not compatible with the newer version of Windows. Play Enhance your gameplay. We are trying to narrow down the possibilities here. I guess I’ll have to give-up, and take my tower to a computer shop and risk getting ripped-off for doing something that – were I as capable as you on IT issues – I perhaps would be able to do myself.

Many thanks, Sluc, for your much-appreciated help. Solved threads are more helpful to folks with similar issues. Systems Deploy better infrastructure. When using the Windows Back up which I use check off the feature to make an image of the drive as well as the back up. I tried disconnecting and reconnecting the drive, but nothing other than that pulsing sound seems to be happening.


Thanks, OtheHill, I will; that said, my back-ups never cough-up when you try to download them. Re-boot and then try.

I have the chapters for three books on that external device – which represents thirty years work – so I don’t want to lose any of it, and that’s for sure. I do NOT want to make this return to Seagate and thus wave a final goodbye to whatever data is on that HDD until I’m absolutely certain that R-Studio has got from the faulty HDD all the info it can possibly get and in the format or formats which it can then successfully restore to a good HDD.

Maybe it’s something optional.

Maxtor One Touch 4 Plus gb External Hard Drive | eBay

All best wishes, Ralph. The guy who fixed-up my device, by inserting the business-end into a brand new 3. FYI, R-Studio’s demo version is a full version in every way, and only requires the user to pay for it after a day trial period.

Recover Recover your files.

A Quick Guide to Resolving Error 0x80070571

If that is the case then chance that you will get anything off the drive is slim to none. Driver updates come in a variety of file formats with different file extensions.

I am a moderator here. Sorry, OtheHill, but I don’t quite understand what you are suggesting. DiscWizard The software lets you quickly install your new disc drive with wizards that guide you through the processes of creating and formatting partitions on your disc drive, transferring data, and backing up your data.


There is a lot of data on the HDD.

Each test, check in Computer and in Disk Manager for the drive. Your old drivers can even be backed up and restored in case any problems occur. I guess this must be a difficult one. We will find it for you. The file or maxyor is corrupted or unreadable.

Maxtor external USB 750GB hard drive now inaccessible

If the drive is bad then your PC won’t see it, come to think of it, if the drive is bad then the USB bridge inside the drive cage won’t see there is a drive in it and won’t connect to a PC. Windows will not allow me to safely remove my drive.

Thousands of users waiting to help! It is safe and efficient. The registry basically stores all the activities and information on your PC.